FAQs

Shipping & Delivery 

What are the delivery charges?
Location Cost
Delivery to Pick-up Location FREE
Kingston & St. Andrew  $350
Kingston & St. Andrew Express (same day delivery)
$600
Portmore $500
Spanish Town

$800

Zipmail Islandwide (to your local post office islandwide) $300
Zipmail Islandwide (to your door ) $600

 

How are the delivery charges applied?
  • Delivery charges are applied to the entire order, not by product. 

 

    How do I know when I will be receiving my package?
    • Delivery time is generally 24 to 48 hours depending on site volumes.
    • Express delivery is same day. (Applicable for Kingston & St Andrew only) 
    • If you want to track your shipping or schedule a delivery time, email us at warehouse@afroditeja.com

     

    Free Local Store Pick-up

     How does local Pick-up work?
    • Select one of the free pick-up locations listed on the shipping section in check-out
    • Pick up your package from Afrodite 24 hours after your order was placed at the location you selected. (present order confirmation email to collect)

    Pick-up Locations:

    Neha's Spice Mart - Located in The Marketplace, Shop M9 (in main Parking lot) - 67 Constant Spring road, Kingston 10

    Chesterville Pharmacy - Located in The Winchester Business Centre, Unit 25 - 15 hope road, Kingston 10 

     

    Returns

     I received the wrong product, What do I do?
    • In the event that the product you received is not the product you ordered Contact us. We will gladly replace the item, free of cost, as long as it has not been opened, damaged or tampered with in any way.
    • In the event that you have mistakenly ordered the incorrect product, we will accept a return for store credit on a future purchase. As long as the product has not been opened, damaged or tampered with in anyway
      *Shipping costs may apply*